How to make a claim

We want to make the difficult times in life easier for you.

You can find details below on what to do if you need to make a claim.

For policies taken out after January 2003

  • Call our customer helpline on 01243 819201.
  • Lines are open 8am – 5.30pm, Monday to Friday.

For policies taken out before January 2003

  • Call the RSA customer helpline on 0800 939 394.
  • Lines are open 9am – 5pm, Monday to Friday.

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